Premier (Advanced Included)

Endpoint Protection with Managed Detection & Response (MDR) – 90‑Day Retention

Advanced endpoint security with continuous human & AI monitoring, automated threat response, and 90‑day event retention for in‑depth investigation and remediation.

Microsoft 365 E3 Licensing (Advanced Productivity & Security Features)

Comprehensive Microsoft 365 licensing that includes enterprise‑grade collaboration tools, enhanced security controls, and advanced management capabilities.

Zero Trust Access with Single Sign‑On (SSO)

Identity‑driven security framework ensuring only trusted users and devices gain access. Includes seamless Single Sign‑On for a secure and unified login experience.

Microsoft 365 Environment Comprehensive Backups

Enterprise‑grade backup and recovery for Microsoft 365 data, providing additional protection against accidental deletion, corruption, and cyberthreats.

Advanced Content Filtering & Activity Monitoring

Enhanced filtering and monitoring across endpoints and networks to block malicious content, enforce usage policies, and provide visibility into risky behavior.

AI‑Powered Monitoring & Automated Isolation

Artificial intelligence–driven threat detection that identifies suspicious behavior and can automatically isolate compromised devices to prevent lateral movement.

Monthly Onsite Visits (Up to 4 Hours Per Location)

Proactive monthly onsite service to address issues, optimize performance, support staff, and maintain alignment with business priorities.

Advanced Replacement for Critical Hardware

Priority hardware replacement for mission‑critical devices to minimize downtime and maintain continuity of operations.

Growth & Scaling Strategic Planning

Collaborative technology road‑mapping to support organizational growth, scalability, and long‑term infrastructure planning.

24×7 Critical Support Coverage

Round‑the‑clock emergency support for high‑severity incidents to ensure business availability at all times.

BYOD Support & Security Policies

Support for employee‑owned devices used for company purposes, including secure configuration guidelines and policy enforcement to protect corporate data.

Quarterly Business Review (QBR) Meetings

Strategic quarterly meetings to review compliance posture, security insights, performance metrics, and recommendations for improvement.

Real‑Time Business Dashboards

Live visibility into key IT metrics—including system health, ticket activity, security events, and operational performance—in a centralized dashboard.

HR & Workforce Integration

Technology alignment with HR processes for onboarding, offboarding, access management, and workforce lifecycle support.