Essential Package Overview
Microsoft 365 & Cloud Services
- Microsoft 365 license level: Microsoft 365 Standard
- Microsoft 365 Backup: Per-User Exchange
- Email Security: Standard management
- Microsoft 365 Administration: Standard
Endpoint Security & Device Management
- Endpoint protection level: Advanced threat security
- Windows workstation management: Basic support
Network & Infrastructure
- Network monitoring: Included
- Network firmware management: Included
- Network content filtering: Included
- Standard Hardware Replacement: Included
Support Coverage
- Remote support M-F, 8am-5pm CT: Included
- Onsite support: Billed separately
Reporting, Strategy & Business Enablement
- Monthly Reporting: Performance & Security Metrics
